Frequently Asked Questions

When will my items be shipped?

Shipping times are calculated within business days, which are Monday-Friday, not including holidays.  If you haven’t received your deal within 2 weeks of ordering, please contact ana_lyon@blesseddreams.com

Where are my items shipping from?

All items will be shipped from Virginia

How will my items be shipped?

Items are shipped out by UPS, USPS Priority Mail. We do not deliver to P.O. Boxes, so keep that in mind when entering your shipping information.

Do you ship internationally?

Not at this time.

Can I make a change to, or cancel, my order?

Once an order has been submitted, we can not make any changes. We are not able to change any part of your order. We are not able to cancel an order once it has been placed. Be sure to double and triple-check your items, quantities, and shipping info before hitting submit. 

How is the shipping cost calculated for my order?

Shipping is Free on purchases above $75.00

What if my package is returned to the seller as undeliverable?

Any packages returned to the sellers that are labeled by the shipping carrier as undeliverable will be refunded when returned to the seller. Refunds will be issued to the payment method used for that specific order unless the package is returned after the package is 40 days old. Packages older than 25 days will be refunded as store credit.

Why isn't my order going through?

First, make sure that all of the items that are in your cart are still available on the site. If an item that is in your cart has already sold out or has been removed from the site, the order will not process. You can hit remove to delete those unavailable items from your cart.

If you are receiving an AVS error when trying to check out, that means that the billing information, or CVV number on the back of your card, that you have entered in during check out does not match the billing address that your bank or cardholder has on file for that card.

Be sure to use an up-to-date browser when looking at the site, like Google Chrome.

Can I return my order?

If you don't love your purchase please contact us within 14 days of receipt so that we can evaluate the issue as soon as possible and make it right.

Certain types of items cannot be returned, like (seasonal items, sale items or gift cards), custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Please contact us at ana_lyon@blesseddreams.com with your order number and the item you’d like to return.

What do I do if the item I received is damaged or defective?

If your product arrives damaged or defective, please contact us as soon as possible so we can resolve the problem quickly. We ask that you send your order number, and a picture of the issue. This will help with quality control and prevent the same situation in the future. As with returns, please contact us within 14 days of the purchase of your order.

Wax Melt Warmers

Which warmer can I use with your soy/coconut wax melts?

Use a warmer whose manufacturer confirms it is suitable for wax melts, and follow the instructions supplied with your melts and warmer. Unsure which to choose? Browse our Wax Melt Warmers collection or contact us before use.

How do I operate my warmer safely?

Follow your warmer’s instructions for the amount of wax, setup, and operating time. Place it on a stable, heat-resistant surface away from flammable materials, children, and pets. Never leave it unattended during use. Switch it off or extinguish the tea light when finished, and let it cool before handling.

How do I remove solidified wax and clean the warmer?

Turn off the warmer and let it cool, then follow the manufacturer’s recommended wax-removal method. Don’t force hardened wax out with a knife or other sharp tool. Clean the dish only as directed, and never pour wax down a drain.

Always follow the instructions for your specific warmer.